Programma Symposium | Samen naar Morgen

EDGARD EECKMAN

13:30

The essence: Taking the step towards Tomorrow together

Patient Empowerment is about not using power. Care recipient and care provider regard each other as equals and show mutual respect. Care organization and care system strengthen this by jointly expanding the care through participation. An empathetic listening culture is created that can be felt in the behavior of every healthcare provider. There is no one in power.

GUY COUNTERBOS

13:45

Tomorrow's health minister

Healthcare is in full evolution, there is a need for more time for quality over quantity, the care recipient asks for participation. What demands does the changing healthcare system place on our government(s) and political decision-makers? How should they organize themselves to overcome the challenges?

TINNE DILLES

2:00 PM

The healthcare provider of tomorrow

The importance of people centered care, shared decision making, patient empowerment and self-management support is great. Based on research results, we reflect on what people centered care means for care providers in their relationship with care recipients. How does this affect how the care provider treats the care recipient? What should that relationship be like and what stands in the way?

ANN LI

2:00 PM

The patient of tomorrow

Patients are vulnerable. However, they no longer simply undergo everything. The care recipient was first at the center of care, then he/she became a partner. Today, some already call him the owner of his/her care process. What does that mean concretely? How should the care recipient of tomorrow ideally play his/her role?

AN STAELS

2:15 pm

The patient participation of tomorrow

The voice of the patient should be heard at the policy level of a healthcare organization. Caregivers should breathe empathy with care recipients. But how do you organize the participation of care recipients? And how do you ensure that their voice leads to real improvements, both at the individual case level and at the department and facility level? What role can experience workers play in this? How do you involve family in this whole thing? How do you coordinate all this?

Wendy van De Velde / Delphine Eeckhout

2:15 pm

Participation in scientific research tomorrow

How can care recipients and researchers work together as equal partners? Can the role of the care recipient go beyond that of a research participant? How do you approach that practically? What hinders that cooperation today? Practical examples and the future-oriented vision of the advisory board for scientific research of UZ Gent.

ROY BRAKES

2:30 pm

Primary care & care in the home environment

Care recipients prefer to receive care in their familiar home environment. That creates less of a feeling of dependency. This requires close cooperation at the level of the first line. General practitioner, pharmacist, home care, paramedic, informal caregiver. Working together in the interest of the care recipient, how do you organize that?

MUSICAL INTERMEZZO: AN STAELS & MARC BORMS

MELISSA DEFREYNE

2:50 pm

What is stopping us today from taking the step towards tomorrow?

Digital discussion & exchange of views with the participants. They can ask questions that are answered immediately. The results of the survey, which was launched at the end of June, serve as a source of inspiration for the discussion.

With support from

Sebastiaan Engelborghs / Anouck De Bruijn

15:20

Reflection of a duo: Care Requester and Care Provider

Care recipients must be able to participate in and co-decide about their care. But what if the care recipient is no longer able to do so for medical reasons? Will the informal carer or care provider take over? How heavy is that responsibility? How do you ideally deal with this as an informal carer or healthcare provider?

PAUSE - WITH PIANIST MARC BORMS

MARC NOPP

3:45 pm

The perception of the care recipient from the perspective of the healthcare organization of tomorrow

Healthcare is still very supply-driven. The operation of one's own healthcare organization is often paramount, which means that the importance of the 'patient experience' is underestimated. But how do you, as a healthcare organization, create the optimal care recipient experience? What can we learn from other sectors?

DORIEN SEGERS

3:45 pm

The experience of the care recipient from the perspective of the care recipient of tomorrow

The care recipient finds it obvious that a care organization provides him with the best possible care. Today, care recipients want more than that. The impact of how care providers and care organizations deal with a care recipient can be very large. How does a care recipient experience the care providers and the care and how should this be?

MIKE DESCHAMPS

4:00 pm

The Patient Empowerment Monitor

BING Research and the non-profit organization Patient Empowerment jointly developed the Patient Empowerment Monitor. This tool gives an indication of the degree of involvement of the care recipient in his care. What do we learn from the results of the pilot version in 8 hospitals?

GERTIE BRIJSSINCK

4:15 pm

Campaign launch: You take every step together

From 27 October, the 'Every step you put together' campaign will run for the healthcare sector. Caring for each other means making decisions together in mutual respect. That is the absolute core around which Patient Empowerment is built.